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Inzerv

Get your Egyptian documents without flying home.

Order birth, family record and marriage documents online. Our team in Egypt collects them from the authorities and delivers them to your door, in Egypt or abroad.

Screenshot of the Inzerv app: Tracking
Screenshot of the Inzerv app: Home
Screenshot of the Inzerv app: Documents

An official paper from Egypt should not need a relative on the phone, a trip to a government office, or a month of waiting.

Inzerv replaces all three with one request you can follow from your phone.

01

We stand in the queue

Our team in Egypt submits your request to the civil authorities, collects the document and checks it before it ships.

Screenshot of the Inzerv app: Service details
02

You see every step

From Request Received to Completed, the status changes on your screen and you get a notification each time.

Screenshot of the Inzerv app: Tracking
03

It arrives where you live

Choose a delivery address in Egypt or in one of the supported countries. The delivery fee is shown before you pay.

Screenshot of the Inzerv app: Home

Documents you can order today

Prices and processing times come from the live service.

Details and required documents
  • Birth Certificate

    Official birth registration document issued by Egyptian civil authorities.

    Processing5–7 business days

    EGP 150per copy

    Order this document
  • Marriage Certificate

    Official marriage registration certificate issued by Egyptian civil authorities.

    Processing5–7 business days

    EGP 175per copy

    Order this document
  • Family Record

    Official family registration record issued by Egyptian civil authorities.

    Processing7–10 business days

    EGP 200per copy

    Order this document

One request, from upload to doorstep

The same flow works on this website and in the Inzerv mobile app, with one account.

  • 01Upload your ID from a camera or a file, up to 10 MB each
  • 02See the total, including delivery, before you pay
  • 03Fix problems in place when we mark a request as Action Required
  • 04Cancel a request or open a support ticket from the same screen
  • 05Rate the service once your document arrives

See the app before you install it

Real screens from the Inzerv mobile app. The website uses the same account.

Screenshot of the Inzerv app: Home
Screenshot of the Inzerv app: Documents
Screenshot of the Inzerv app: Service details
Screenshot of the Inzerv app: Tracking
Screenshot of the Inzerv app: My requests
Screenshot of the Inzerv app: Account

Home

Pick a service and see your current request at a glance.

Documents

Three documents, each with its price and processing time.

Service details

What you need to provide, before you start.

Tracking

Every status change, with the note our team left.

My requests

All your requests, filtered by status.

Account

Profile, support, legal pages and language in one place.

Screens show sample data.

Four steps, none of them in Egypt

You do the first two. We do the third. The fourth is waiting for the courier.

  1. 01

    Create your account

    An email, a phone number and a password. It takes about a minute.

  2. 02

    Choose a document and fill in the details

    Order for yourself or for a family member, upload the IDs we ask for, and pick a delivery address.

  3. 03

    We handle it in Egypt

    Our team files the request with the authorities. If something needs fixing, we flag it and you correct it.

  4. 04

    Track it and receive it

    Follow the status until the document is under delivery, then completed at your door.

Questions people ask before ordering

Cannot find yours? Write to us and we will answer.

Contact
Which documents can I order?

Birth Certificate, Family Record and Marriage Certificate. Other services are planned and will appear on the Services page when they are ready.

Can I order a document for someone else?

Yes. Choose Another person at checkout, give their details and your relationship to them, and upload your ID. For some documents you can also upload theirs.

How long does it take?

Each service shows its own processing estimate on the Services page. Delivery time is on top of that and depends on the destination.

What does it cost?

The service fee per copy plus a delivery fee that depends on where it is going. Both are listed on the Services page, and the exact total is shown before you pay.

What if my upload is not accepted?

We mark the request as Action Required and tell you what to fix. Once you respond, it goes back to review.

Can I cancel?

Yes, until the request is under delivery. A request already in progress needs our confirmation. The Refund Policy has the details.

Start your first request

Create an account, pick a document and see the full price before you pay.

Start a request